Better Totes Needle & Knitting Caddy

We offer a manufacturer‘s warranty on all products as stated on each product's swing tag or product description. Unless otherwise stated, we warrant against any faulty workmanship and/or materials, EXCLUDING: Normal wear and tear of product; any misuse and abuse of product resulting in damage or accidental damage; products not used for their intended use, products that have been worn and used incorrectly; backpacks that have had key rings/charms threaded through and hung from zipper holes, discontinued products sold at sale prices and discounted products sold as imperfect or seconds, products that have been exposed to UV light and bleaching, backpacks that have been machine washed.

If any product is deemed to have a manufacturer‘s fault, then it will be fixed or replaced at no extra cost to the customer.